Kaiko

At checkout, you can choose the secure payment method that suits you best. Available options include:<ul><li data-start="216" data-end="224">Klarna</li><li data-start="226" data-end="282">Svea Invoice, Business Invoice, and Instalment Payment</li><li data-start="284" data-end="322">MobilePay, Apple Pay, and Google Pay</li><li data-start="324" data-end="332">PayPal</li><li data-start="334" data-end="355">Visa and Mastercard</li><li data-start="357" data-end="381">Finnish online banking</li><li data-start="383" data-end="400">Kaiko gift card</li></ul>Payment is made at checkout, and items are reserved for you once the payment has been successfully completed.Depending on the payment method, the payment service provider is Klarna, Svea, PayPal, or Shopify Payments, and this will appear as the recipient on your bank statement.If you have any questions or issues related to your payment, we recommend contacting your chosen payment provider directly &#x1F49B;

At checkout, you can choose the secure payment method that suits you best. Available options include:. Payment is made at checkout, and items are reserved for you once the payment has been successfully completed. Depending on the payment method, the

How can I pay for my order?

Ordering & payment

How do I return a product?

How does the return portal work?

How do exchanges work?

When will I receive my refund?

How much does a return cost?

Why can’t I find my order in the return portal?

Why was my refund lower than expected?

I didn’t receive a return label with my order — what should I do?

Returning a faulty product

When is a return not accepted?

Why isn’t exchange available in the portal?

What happens to returned items?

How long does an exchange take?

Returns & exchanges

Can I still make changes to my order?

Why didn’t I receive an order confirmation?

There’s a mistake in my order details — what should I do?

Can I combine multiple orders?

Can I cancel my order?

Paying with a gift card

Using a discount code

How does preorder work?

Customs duties and taxes

Shipping within Finland

Which countries do you ship to?

How much does shipping cost within Finland?

Shipping outside Finland

I didn’t receive a pickup notification — where is my order?

What should I do if I can’t collect my order in time?

Can I change the delivery location of my order?

Shipping & delivery

How do I find my size?

What’s the difference between the body size chart and the product measurements?

How do Kaiko clothes fit?

How to measure your body

Sizing & Fit

How much do products shrink in the wash?

CPW: what is it and how is it calculated?

Care guide for brass jewelry

Care guide for silver jewelry

Materials & Care

What should I do if there’s an issue with a product I purchased?

Issues with Your Order

Where can I buy Kaiko products?

How are Kaiko products designed?

Kaiko Info

Customer Service

I’d love to model for Kaiko — who should I contact?

I’d love to collaborate with Kaiko — how does it work?

I’d like to become a Kaiko retailer — how does it work?

How can I apply for a job at Kaiko?

Contact Us

Kaiko Summer Shop Helsinki

Will this product be restocked?

How can I pay for my order?Updated 3 months ago