Can I cancel my order?Updated 3 hours ago
Yes — as long as you haven’t received a shipping confirmation yet. A shipping confirmation is the email we send once your order has been packed and is ready to leave our warehouse.
If you’d like to cancel your order, please contact our customer service as soon as possible at [email protected] or via chat.
If you’ve already received the shipping confirmation, unfortunately we can no longer cancel the order. In that case, you can return the items once they arrive, in accordance with our return policy 💛